Residents of Tel Aviv-Yafo and contractors no longer need to go to City Hall to submit applications for construction permits. With the municipality's online system, applications and requests are handled and processed automatically and efficiently.
This system is just one step in the city's transition toward online licensing. As part of these efforts, the municipality created a digital archive that is updated on a daily basis with blueprints and plans, a GIS-based database and digital form submission services and made it possible to receive online status updates and permits delivered by courier.
This online system was integrated with other municipal computing systems and infrastructure, to improve city services, streamline building-related procedures and timelines, and ensure uniformity, transparency and professionalism.